Meow Wolf Auto-Renew Official Terms & Conditions
- Your personalized pass card will be available for pickup at our front desk inside the House of Eternal Return located at 1352 Rufina Circle, Santa Fe NM, 87505.
- This pass is non-transferable and only applies to admission for House of Eternal Return, and does NOT extend to any Meow Wolf workshops, performances, music shows or other special events.
- Family Passes: Only family members that have been designated by name when the pass is first used are eligible for admission.
- You may use this pass immediately after purchase by giving us the name you used to purchase the pass at the front desk.
- These passes are valid for one year after purchase and will renew automatically. You may cancel anytime before the next payment.
- Renewal Information:
Auto Renew allows you to easily maintain your membership by automatically renewing you to an equal or equivalent level of membership at the end of each membership term.
By contributing towards a Meow Wolf membership you are signed up with Auto Renew or opting-in to Auto Renew your existing membership upon the date it expires. By providing your credit card billing information, you agree that your membership will automatically renew for successive renewal terms. You also expressly authorize and permit Meow Wolf to bill each membership renewal contribution to the credit card you have provided until you cancel Auto Renew, your billing information changes, or Meow Wolf discontinues Auto Renew. In the event that the initially provided credit card information is no longer valid you expressly authorize and permit Meow Wolf to bill the next available credit card on your account matching the initial billing name provided.
No later than thirty (30) days before the expiration of your annual membership, Meow Wolf will send an email notification (“Notice”) regarding the pending auto renewal of your membership. You have thirty days to send Meow Wolf notice at [email protected] that you decline automatic renewal of your membership.
Should you fail to send us notice declining auto renewal charges for your membership. you will have an additional sixty (60) days from the date of auto-renewal to email us notice of cancellation your membership without penalty (“grace period”). If you do not send notice of cancellation of your membership within the grace period, your membership shall be renewed on the terms set out in your Notice. After the grace period, the auto-renewal membership fee is nonrefundable. Opting-out of auto-renewal will take effect upon the next membership cycle and is not retroactive to any previous payments.
Meow Wolf will email your Notice to the primary email address associated with your membership. You are responsible for ensuring that the email address on file is current and accurate and that you are able to receive emails from Meow Wolf.
A credit card is required. We will charge the credit card used for your initial membership application. Please update us if your payment information changes. Should a credit card be declined, the member will be notified by email or by phone by a Meow Wolf representative. If the payment method is not updated within 10 business days of notification, Auto-Renew will be de-activated and re-enrollment will be required either by phone or online.
Meow Wolf reserves the right to change annual membership dues rates. Any changes to membership dues will be noted in the annual email notification.
Members can cancel Auto-Renew by contacting Meow Wolf by email at [email protected] or by phone at 505-395-6369.
All membership payments will be processed in U.S. dollars.