Travel
Prepare for Your Visit to the House of Eternal Return
Everything you need to know for your upcoming experience at Meow Wolf's House of Eternal Return in Santa Fe!
BY
Meow Wolf
April 5, 2021

Prepare for Your Visit

Everything you need to know for your upcoming experience at Meow Wolf's House of Eternal Return in Santa Fe!

🚫 MASK RULES ARE ENFORCED AT ALL TIMES – PLEASE SEE BELOW FOR MORE INFORMATION 😷

Arrival Info

  • Please be advised of our COVID-19 Health & Safety protocol (detailed info below).
  • Please arrive 10 minutes prior to your reservation time and join the socially-distanced queue. Stay six feet away from other groups.
  • Have your QR code ready for scanning.
Health and Safety H&S icons poster 2020

Health & Safety Protocol

  • Masks are required to be properly worn by all guests at all times. We follow CDC guidelines for mask wearing. If you do not have a mask, or the correct type of mask, we will provide you with one at no cost. Guests who do not adhere to our mask rules will be required to leave the exhibition without a refund.
  • Hand sanitizer will be available at the entrance and throughout the exhibit.
  • There will be non-invasive thermal camera temperature checks prior to entering. Anyone displaying a temperature over 100.4°F (38°C) will not be allowed entry, including their entire party. If you're unable to enter due to health concerns, we are happy to refund or reschedule your tickets for a later date at no additional cost.
  • Social distancing is a must. Please keep a minimum of 6 feet away from other groups and employees. Our team members will be there to help suggest the best ways to navigate your visit.
  • Meow Wolf undergoes rigorous sanitization every day, in preparation for our guests, along with constant cleaning of the exhibit when doors are open.

Find complete information about health, safety and sanitation measures at House of Eternal Return here.

A man points his finger at you. A graphic reads Meow Wolf Reopened.

Interdimensional Safety Video

Check out our video for a rundown on how we're keeping portal exploration safe at House of Eternal Return.

Santa Fe Robot exterior MWSF

Parking

  • Free parking is offered on-site for regular humanoid vehicles like cars, trucks, and vans.
  • There is also limited street parking in the area, but we ask that you please check the signage before parking on the street.
  • DO NOT leave animals 🐕 unattended in your vehicle or Animal Control will be contacted.

🚫 Parking is NOT offered for:

  • RVs, trailers, spacecraft, other oversized vehicles.
  • We DO NOT allow overnight parking in our lot.

Accessibility

  • Eight designated accessible parking spots are available at Meow Wolf Santa Fe for participants with a valid parking permit.
  • If you require seating or other assistance while waiting in the check-in line, please ask anyone wearing a staff badge to speak to a Manager on Duty when you arrive.

For more information on accessibility inside House of Eternal Return, click here.

Lockers MWSF Santa Fe Hoer

Personal Items

We highly recommend you leave your personal items at home or safely in your vehicle. If that is not an option, token-operated lockers are available in the lobby, and there is a stroller parking area outside. Meow Wolf is not responsible for lost or stolen items.

Please be aware the following are 🚫 not allowed inside House of Eternal Return:

  • Strollers - we encourage child-wearing!
  • Backpacks, large bags, luggage, packages
  • Outside food or beverages
  • Chewing gum
  • Weapons
  • Any live animal that is not a certified service animal*

*Service animals that are trained and certified to assist an individual, in accordance with the ADA guidelines, are permitted inside House of Eternal Return.

Other Important Info

  • No vaping or smoking is allowed inside the building or exhibit.
  • Changing tables are available in the all-gender family restroom.
  • The Float Cafe & Bar is open to ticket holders at a limited capacity.
  • Remember to bring your unrelenting sense of childlike wonder.

Check out our FAQs for more need-to-know info.

HouseEmail

Explore the Mystery

Once you’re inside House of Eternal Return, you can explore any which way you like. Did you know there’s a hidden story? Look for clues about what happened to the Selig family woven throughout the rooms and installations.

What Happened Here?

House of Eternal Return is full of secrets, and the Society of Peripheral Studies has found the evidence to prove it. Join SPS – if you dare 👽

Snaggy Balloon

Need Help?

Call Visitor Services at (505) 395-6369 or email santafehelp@meowwolf.com

Please have your reservation number ready.

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