Prepare for Your Visit

Meow Wolf reiterated its commitment to public health and the well-being of its visitors, staff, and the surrounding community, and has updated its vaccination policy and mask mandates for all guests.

The below has been implemented in response to the rising Covid-19 infection rates. Meow Wolf is continuing to monitor the situation in New Mexico and has made adjustments to help ensure the safety of the community.  

Masks For All Guests

• All guests visiting the exhibition during normal hours will be required to wear  masks.
• We do not permit the use of Gaiters, Bandanas, or valved masks or any other mask the CDC does not recommend.
• Meow Wolf will provide a CDC approved mask to those who need one.
  

Vaccine Requirement for Concerts and Special Events

• All guests must be fully vaccinated. (Considered to be two weeks after a second Pfizer or Moderna dose or two weeks after a single Johnson & Johnson dose.)
• All guests must show proof of vaccination by bringing their vaccination card or a photo of their vaccination card.
• All guests must wear masks during the shows.
• Those who do not meet these policies will be unable to attend events at this time and will receive a full refund.
  

Meow Wolf asks for your help in preventing the spread of COVID-19. They request that visitors postpone their visit to Meow Wolf Santa Fe and House of Eternal Return if they are feeling ill, are experiencing respiratory problems, have a fever, or have recently traveled to an area with a large number of reported cases of the virus.  Additionally, in preparing for a visit, please wash your hands for at least 20 seconds, and avoid touching your nose, mouth, and eyes.

The above protocols will be in effect for the foreseeable future for Meow Wolf Santa Fe and any additional changes will be communicated on Meow Wolf’s website, social media channels, email and via press releases to local media.

Arrival Info

• Please arrive 10 minutes prior to your reservation time and join the queue.
• Have your QR code ready for scanning.

Parking

• Free parking is offered on-site for regular humanoid vehicles like cars, trucks, and vans.
• There is also limited street parking in the area, but we ask that you please check the signage before parking on the street.
• DO NOT leave animals 🐕 unattended in your vehicle or Animal Control will be contacted.

🚫 Parking is NOT offered for:

• RVs, trailers, spacecraft, other oversized vehicles.
• We DO NOT allow overnight parking in our lot.

‍

Accessibility

We offer a variety of supportive services and accessibility options when you visit Meow Wolf Santa Fe.

• Eight designated accessible parking spots are available at Meow Wolf Santa Fe for participants with a valid parking permit.
• If you require seating or other assistance while waiting in the check-in line, please ask anyone wearing a staff badge to speak to a Manager on Duty when you arrive.

For more information on accessibility inside House of Eternal Return, click here.

‍

Personal Items

We highly recommend you leave your personal items at home or safely in your vehicle. If that is not an option, token-operated lockers are available in the lobby, and there is a stroller parking area outside. Meow Wolf is not responsible for lost or stolen items.

Please be aware the following are 🚫 not allowed inside House of Eternal Return:

• Strollers - we encourage child-wearing!
• Backpacks, large bags, luggage, packages
• Outside food or beverages
• Chewing gum
• Weapons
• Any live animal that is not a service animal*

*Service animals that are trained to assist an individual, in accordance with the ADA guidelines, are permitted inside House of Eternal Return.

‍

Other Important Info

• No vaping or smoking is allowed inside the building or exhibit.
• Changing tables are available in the all-gender family restroom.
• The Float Cafe & Bar is open to ticket holders.
• All hours are in Mountain Time.  Exhibit hours may change based on demand and other factors, including our events schedule, which can be found here.
• Remember to bring your unrelenting sense of childlike wonder.

Check out our FAQs for more need-to-know info.

‍

Explore the Mystery

Once you’re inside House of Eternal Return, you can explore any which way you like. Did you know there’s a hidden story? Look for clues about what happened to the Selig family woven throughout the rooms and installations.

What Happened Here?

House of Eternal Return is full of secrets, and the Society of Peripheral Studies has found the evidence to prove it. Join SPS – if you dare 👽

Need Help?

Email santafehelp@meowwolf.com

Please have your reservation number ready.

‍