General Meow Wolf FAQs
Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. We create immersive, multimedia experiences that transport audiences of all ages into fantastic realms of storytelling. Our work is a combination of jungle gym, haunted house, children’s museum and immersive art exhibit. We established in 2008 as an art collective and our first permanent exhibit House of Eternal Return opened in Santa Fe in 2016. We opened our second permanent exhibit Omega Mart on February 18, 2021. Our third permanent exhibit Convergence Station opened on September 17, 2021. Find out more about Meow Wolf »
We chose it together! At the very first meeting of the collective in 2008, everyone present put two words into a hat. We then picked two random words out of the hat and got “Meow Wolf” and thus, this whole wild experiment was born!
The House of Eternal Return in Santa Fe, NM is our original location. We have other Meow Wolf exhibition spaces: Omega Mart in Las Vegas opened on February 18, 2021, and Convergence Station in Denver opened on September 17, 2021. In 2019 we opened a dark ride, The Kaleidoscape, in Denver.
Find the latest info about Convergence Station here, Omega Mart here, the House of Eternal Return here.
No, Meow Wolf is not a 501(c)3 nonprofit. Meow Wolf is a Public Benefit Corporation (B corp) with a dual bottom line for social impact and profit.
Meow Wolf has received economic development funds from the City of Santa Fe and the State of New Mexico as well as funding from private investors. Meow Wolf is also funded by its ticket sales, merchandise sales, and other revenue streams.
You can apply for all our current open positions here!
Meow Wolf is committed to being a visionary public benefit corporation by supporting systemic social change and well-being through the arts. We wouldn’t be here without tremendous support from our community. We value giving back through volunteerism, philanthropy and our annual DIY Fund. We are actively supporting the efforts of many organizations and non-profits primarily in the communities we serve that provide creative and inclusive opportunities for all. Read more about our philosophy here.
Meow Wolf was built on artist collaboration and we are proud to emphasize local artist collaboration in all of our new projects. We’re especially interested in prioritizing artists and narratives from underrepresented and underserved communities, this includes emerging artists, DIY makers, women, people of color, the LGBTQIA+ community, seniors, and people with disabilities. If you would like to work with us check out our Artist Engagement page and consider submitting a portfolio!
Meow Wolf strives to be a visionary public benefit corporation by supporting systemic social change and well-being through the arts. We wouldn’t be here without tremendous support from our community, and value giving back through volunteerism, philanthropy and our annual DIY Fund. We are actively supporting the efforts of many organizations and non-profits primarily in the communities we serve that provide creative and inclusive opportunities for all. Read more about our philosophy here.
As we are not a non-profit but a certified B Corporation, we do not accept volunteers. We are proud to pay our artists and employees a living wage.
We are currently working on a formal internship program. Stay tuned!
Please apply to collaborate with us by filling out the form here.
- Pick a day and buy tickets online.
- Check health & safety guidelines for compliance.
- Arrive and park
- Gather your group and tickets
- Join the check-in queue at your time slot
- Complete health check
For each order placed, you can purchase up to 8 tickets for General Admission, Children and Senior/Military*.
*Requires 1 military or dependent ID per ticket
There is no time limit. Once visitors are inside the exhibit, they are free to explore House of Eternal Return at their own pace. We do have a strict no re-entry policy, so once you leave the building you won't be allowed back in. Also, hours of operation are variable, please check our website for current information.
We recommend you arrive 10 min before your chosen time slot. If you miss your check-in time, please speak to the staff member at the door who will assist you.
No. You can only visit Float Cafe and the Gift Shop once you have been through the health screening process, checked-in and been granted access to the exhibit.
Yes! We encourage everyone to have the QR code ready to be scanned via smartphone.
Timed Ticketing allows our guests to purchase tickets online for entry to House of Eternal Return for a specific hour of the day. Time slots are made available every 20 minutes after the exhibit opens. When purchasing your ticket(s) online, you can select from any check-in time that is not sold out*.
*Note: To provide the best experience with minimal wait times, for every guest, we sell a set number of tickets for each time slot.
You can change your ticket up to 1 hour before you visit with no change fee. To do this, go to the “Change your visit time” button in your ticket confirmation email. If you don’t see it in the email, scroll to the bottom of the email and click “view tickets online” then click the “Change your visit time” button. Additional costs will apply for dates with higher ticket prices. If you are looking to add tickets to your visit time you will need to go to tickets.meowwolf.com and purchase more for the time you want. If you need to remove tickets, or change ticket types, please reach out at {{location}}@meowwolf.com. No refund or credit is given for changes from dates with higher prices to dates with lower prices.
Tickets are nonrefundable and non-transferable across Meow Wolf locations.
Our operations remain the same, rain or shine. Please plan accordingly for the possibility of inclement weather.
Please check in with door staff for accommodations.
Yes. No exceptions. If you are planning a visit and think members of your group might be arriving at different times, we suggest ordering your tickets separately.
Yes, take as many as you like! Photos and media taken inside of Meow Wolf are permitted for personal use only. The display or sale of any such media is strictly prohibited.
Please note that GoPros and other professional-grade photography equipment are prohibited.
Visit our website and look for the next time slot opening, purchase a ticket, and return for your check-in time!
No. Please leave all strollers, luggage, backpacks, bulky coats and other large items in your vehicle. If you are unable to leave them in a vehicle, in Santa Fe we have limited token operated lockers available in the lobby, and a stroller parking area outside. In Las Vegas, we do not have these facilities, so you'll need to make another arrangement. Meow Wolf is not responsible for lost or stolen items.
Yes we do! Please visit our Contact Page and let us know what you lost.
We do not give refunds or credits for tickets unless necessitated due to COVID-related issues. However, tickets purchased through meowwolf.com can be changed up to 24 hours prior to arrival with no change fee to modify. An additional cost applies for dates with higher ticket prices or to change to a different ticket type. No refund or credit is given for changes from dates with higher prices to dates with lower prices.
Click here to access all the details about our health & safety plan.
House of Eternal Return is Meow Wolf’s first permanent art installation located in Santa Fe, NM. HoER is a mind-bending, interactive, explorable art experience featuring over 70 rooms of interactive, hands-on art for people of all ages.
Guests spend an average of 90 minutes inside the exhibit but we recommend you plan for at least 2 hours. There's a lot to see!
You can find our most up-to-date hours here.
For the safety of our staff, guests and to keep the exhibit clean, the following items are not allowed in the building.
- Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc.
- Outside food, beverages or alcohol
- Gum
- Flasks and containers
- Vape pens or electric cigarettes
- Cigarettes, cigars, or pipes
- Illegal drugs
- Markers, stickers or spray paint
- Strollers
- Backpacks, purses, and bags larger than 8” x 8”
- Skateboards
- Heelys shoes
- Cameras with removable lenses or professional recording equipment
- Laptop computers or tablets
- Umbrellas
- Selfie Sticks
- Any live animal that is not a service animal
- Costumes with masks that obscure your entire face
- Any item that challenges public safety per our Security Manager.
Guests are subject to search upon entry.
No vaping or smoking allowed inside the building or exhibit.
They pull warm colors forward and push cool colors back giving things a 3-D appearance, especially under blacklight. They will enhance many things in the exhibit but they are not required. They cost $1 and can be purchased on-site during your visit or as an add-on when you purchase your ticket online.
We're here to stay! House of Eternal Return is a permanent exhibition.
Fourteen months.
No. There may be parts of the exhibit that kids might not like, but nothing is intended to be scary.
backpack into the exhibit?
No. Please leave all strollers, luggage, backpacks, bulky coats and other large items in your vehicle. If you are unable to leave them in a vehicle there are token operated lockers available in the lobby, and a stroller parking area outside. Meow Wolf is not responsible for lost or stolen items.
There is no map or guide, however, due to COVID-19 safety measures, some spaces will be "one way" only or closed. A lack of map or guide is intentional and we encourage visitors to explore and discover the exhibit in their own unique ways.
Meow Wolf strives to be a visionary public benefit corporation by supporting systemic social change and well-being through the arts. We wouldn’t be here without tremendous support from our community, and value giving back through volunteerism, philanthropy and our annual DIY Fund. We are actively supporting the efforts of many organizations and non-profits primarily in the communities we serve that provide creative and inclusive opportunities for all. Read more about our philosophy here.
Yes, however, masks other than those required for health and safety are not permitted inside the exhibition.
If you are interested in a private rental, fill out our form here.
Some exhibit spaces may be closed or modified, depending on operational circumstances, but the majority of the exhibition remains open.
It is appropriate for all ages. Children ages four and under enjoy free admission!
All minors must be accompanied and supervised by a guardian over 18 years old.
Yes, take as many as you like! Photos and media taken inside of Meow Wolf are permitted for personal use only. The display or sale of any such media is strictly prohibited.
Please note that GoPros and other professional-grade photography equipment are prohibited.
Yes we do! Please visit our Contact Page and let us know what you lost.
Yes, the exhibit is updated regularly.
The bowling alley closed a decade ago and the building sat vacant until Meow Wolf came along. There is no bowling anymore and all the bowling lanes were stripped out before we took possession of the building.
The first floor of the exhibit, which features the majority of the installation, meets ADA standards and is accessible. More on accessibility at House of Eternal Return here. Please contact santafehelp@meowwolf.com if you have any other questions.
There is street parking on Rufina Circle. Please do not park in any lots other than the Meow Wolf parking lot -your car may be towed.
Meow Wolf offers discounts on admissions tickets for children, seniors, military personnel, people with certain accessibility issues, and New Mexico residents. Other discounts or promotions may be implemented at various times. Please be prepared to show your ID when you check-in.
Yes. Take the New Mexico Rail Runner Express to the Santa Fe Depot. Then take the #2 Bus south on Cerrillos to Siler Rd. Walk south on Cerrillos, then west on Calle del Cielo and look for the giant red robot in our parking lot.
Check out Santa Fe's Visitor Guide for more information about things to do and places to go.
No Way. We are dedicated to providing a harassment-free experience for all staff and guests at Meow Wolf Santa Fe, regardless of gender and gender identity, sexual orientation, ethnicity, nationality, race, age, religion, disability, neurodiversity, physical appearance, or other protected category.
You will be denied entry or ejected for the following reasons:
If you possess or use alcohol or illegal drugs outside of Meow Wolf. This includes in the parking lot and surrounding sidewalks.
If you appear intoxicated.
If you try to sneak in restricted items
If you use taunting, abusive, or disruptive language with staff or other guests.
If you use obscene or offensive gestures with staff or other guests.
If you are wearing clothing items or displaying tattoos with threatening or offensive words, imagery or symbolism.
If you make others uncomfortable with unwelcome sexual attention or engage inappropriate physical contact.
If you fight, throwing objects or engage in horseplay.
If you destroy or steal Meow Wolf property.
Our staff have been trained to intervene where necessary to help ensure everyone visiting Meow Wolf has a safe and positive experience. Guests are encouraged to report any inappropriate behavior to the nearest docent, security guard, or manager. We reserve the right to refuse service to anyone.
Tortilla Flats, Cafe Castro, Second Street Rufina Taproom, The Plaza Cafe, and Dr Field Goods Kitchen are all a few blocks away.
Click here to access all the details about our health & safety protocol.
- Pick a day and buy tickets online.
- Check health & safety guidelines for compliance.
- Arrive and park
- Gather your group and tickets
- Join the check-in queue at your time slot
For each order placed, you can purchase up to 15 tickets. If your group consists of 16 or more people, visit our Group Sales page for more information.
There is no time limit. Once you're inside the exhibit, you are free to explore at your own pace. We have a strict no re-entry policy, so once you leave Omega Mart, you will not be allowed back in.
For best results we recommend you arrive 10 minutes before your chosen time slot.
If you are more than 15 minutes late for your check in time, you’ll need to talk with an Omega Mart clerk to see if we can still accommodate you.
You must have a ticket in order to enter Omega Mart and may not enter prior to purchasing a ticket and completing the check in process. There are restrooms available in AREA15, as well as dining and bar options. The Gift Shop is accessible to the general public area within AREA15.
Yes! However, checking in will be quicker for everyone if you have your QR code ready to be scanned via smartphone or printed ticket. Smartphone tickets may be screenshot in advance in case of connectivity issues at entry. We do offer public WiFi.
Timed Ticketing allows you to purchase tickets online for entry to Omega Mart at a specific time. Time slots are made available every 20 minutes. When purchasing your ticket(s) online, you can select from any check-in time that is not sold out*. Hours of operation are variable, please check our website for current information.
*Note: To limit capacity and provide the best experience for every guest we sell a set number of tickets for each time slot.
Tickets purchased through meowwolf.com can be changed up to 24 hours prior to arrival. There’s no change fee to modify, but an additional cost applies for dates with higher ticket prices, or to change to a different ticket type. No refund or credit is given for changes from dates with higher prices to dates with lower prices.
Tickets are nonrefundable and nontransferable. Please contact vegashelp@meowwolf.com for assistance.
Please contact that seller with any questions, refund requests, etc. We can only provide information about tickets purchased through meowwolf.com.
We have a box office on site where you are welcome to purchase your tickets. We do not sell tickets over the phone. However, we always encourage you to purchase in advance to guarantee availability. If you need assistance please contact us at vegashelp@meowwolf.com or call (725) 241-6300.
Yes. No exceptions. If you are planning a visit and think members of your group might be arriving at different times, we suggest ordering your tickets separately.
We have drinks (including alcohol) available for sale in our bar. If you’d like to eat before or after visiting we recommend stopping by The Beast or Oddwood Bar, located inside AREA15.
Yes, however, for safety reasons masks and costumes that obscure your face are not permitted inside the exhibition.
Yes, the first floor of our exhibition is ADA accessible and navigable by crutches, walkers, wheelchairs or scooters, but some areas may require additional navigational guidance from our staff (they are here to help!). There is almost always more than one way to access an area, so do not be deterred if one path is not accessible! We do have an elevator to get to the second floor. Some areas on the second floor are much more difficult to navigate due to steps up/down and narrow passageways/tunnels.
Areas with flashing lights are located behind clearly labeled doors.
You do not need to coordinate any ADA accommodations with staff prior to your arrival - just know that we are here to help however we can.
We offer an accessibility discount in certain circumstances. Inquire in person at the Box Office.
Please contact vegashelp@meowwolf.com if you have any other questions or click here to see more info about accessibility.
AREA15 has several large parking areas, all easily accessible from W Sirius Avenue.
Recommended: Due to high parking demand and limited parking spaces, we recommend you use ride share service or taxi when visiting AREA15. If you plan to drive to AREA15, give yourself 20-30 minutes before your ticket time to find a parking spot and enter AREA15.
No Way. We are dedicated to providing a harassment-free experience for all staff and guests at Omega Mart, regardless of gender and gender identity, sexual orientation, ethnicity, nationality, race, age, religion, disability, neurodiversity, physical appearance, or other protected category.
You will be denied entry or ejected for the following reasons:
- If you possess or use illegal drugs.
- If you appear intoxicated.
- If you try to sneak in restricted items.
- If you use taunting, abusive, or disruptive language with staff or other guests.
- If you use obscene or offensive gestures with staff or other guests.
- For those who present as women, your nipples may not be exposed or covered only with pasties.
- For those areas of the body where coverage is required, the coverage must be fully opaque. Sheer or partially see-through clothing does not constitute coverage.
- Thongs worn as outerwear are not permitted.
- If you are wearing inappropriate clothing, or displaying clothing, tattoos or other items with threatening or offensive words, imagery or symbolism.
- If you make others uncomfortable with unwelcome sexual attention or engage inappropriate physical contact.
- If you fight, throw objects or engage in horseplay.
- If you destroy or steal Meow Wolf property.
Our staff have been trained to intervene where necessary to help ensure everyone visiting Omega Mart has a safe and positive experience. Guests are encouraged to report any inappropriate behavior to the nearest team member, security guard, or manager. We reserve the right to refuse service to anyone.
Guests of all ages may enter Omega Mart for any ticket time slot, including those after 10 pm. However, no one under 21 years old is permitted inside AREA15 after 10pm. Guests under 21 who exit Omega Mart after 10pm may be asked to leave AREA15.
It is appropriate for all ages but guests under 18 must be accompanied by a parent or guardian. Children ages four and under enjoy free admission!
Please speak to an Omega Mart clerk if you need any ADA or medical accommodations.
Yes! This is why we recommend purchasing your tickets as far in advance as possible. Once you have purchased tickets for your chosen time slot you will be guaranteed entry.
Some exhibit spaces may be closed or modified, depending on operational circumstances, but the majority of the exhibition remains open.
Omega Mart is Meow Wolf’s second permanent installation located in Las Vegas, NV. Omega Mart is a 52,000 square foot immersive storytelling experience. You are encouraged to interact with the art as well as read and watch pieces within the exhibition to understand the hidden narrative of the space.
No. House of Eternal Return is in Santa Fe, NM.
It took 3 years to build the exhibit. We opened our doors in February 2021.
Guests usually spend 1-½ to 2 hours in the exhibit on their first visit.
You can find our most up-to-date hours here.
For the safety of our staff, guests and to keep the exhibit clean, the following items are not allowed in the building.
- Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc.
- Outside food, beverages or alcohol
- Gum
- Flasks and containers
- Vape pens or electric cigarettes
- Cigarettes, cigars, or pipes
- Illegal drugs
- Marijuana / Cannabis
- Markers, stickers or spray paint
- Strollers
- Backpacks, purses, and bags larger than 8” x 8”
- Skateboards
- Heelys shoes
- Cameras with removable lenses or professional recording equipment
- Laptop computers or tablets
- GoPros and other professional-grade photography equipment.
- Umbrellas
- Selfie Sticks
- Any live animal that is not a service animal (Nevada State Statute: NRS 426.097)
- Costumes with masks that obscure your entire face
- Any item that challenges public safety per our Security Manager.
Guests are subject to search upon entry.
No vaping or smoking allowed inside the building or exhibit.
Omega Mart is a permanent exhibition, but things might change between visits. We regularly make additions, do upgrades and invite artists to create new rooms in the exhibit. We recommend you visit every year to see what we've been up to.
It is appropriate for all ages. The exhibit is not intended to be scary, but there may be parts of the exhibit that some kids might not like.
Some guests might feel overstimulated or overwhelmed while inside the exhibit. Children or those with sensory issues might benefit from having earplugs or noise canceling headphones. If needed, you can always take a break in our bar area then reenter the exhibit.
No. Please leave all strollers, luggage, backpacks, bulky coats (weather permitting) and other large items in your vehicle. Meow Wolf is not responsible for lost or stolen items.
There is no map or guide however, due to COVID-19 safety measures, some spaces may be "one way" only or closed. We don’t have maps, as we want guests to explore and discover the exhibit in their own unique ways.
If you are interested in visiting with a group, please click here.
Anyone under 18 will need to be accompanied by an adult.
Please be advised that slide participation requires guests to be wearing clothing made of non-slippery fabric (such as denim or cotton) and closed toe, closed heel shoes. Guests not wearing the appropriate attire will not be permitted on the slides for safety reasons.
Examples of inappropriate clothing for slides include: sandals, flip flops, stilettos, heels higher than 2 inches, mules, crocs, any shoe in which the toe or heel is exposed, leggings, lycra, spandex, polyester, satin, silk, rayon, nylon, acetate, viscose, and similar materials. Guests must be 48" tall to ride the slides.
Yes, take as many as you like - with or without flash! Photos and media taken inside of Omega Mart are permitted for personal use only. The display or sale of any such media is strictly prohibited.
If you want to rent Omega Mart for a photo or film shoot, click here.
Yes we do! Please check with an Omega Mart clerk before you leave. After your visit, fill out the form on our Contact Page and let us know what you lost.
Omega Mart is a unique place for a wedding, cocktail soirée or 100th birthday. If you are interested in a private rental, please inquire here.
Omega Mart offers discounts for children, seniors, military personnel and Nevada residents. Please be prepared to show valid ID for Nevada Residency and Senior/Military status – requires 1 military or dependent ID per ticket. We occasionally run other promotions, which you can find out about by signing up for our mailing list or following us on social media.
We do not offer or honor discounts from websites like slickdeals.net, discounts.com, retailmenot.com, etc.
Yes. Please refer to the City of Las Vegas bus route for more information.
Yes, but advanced ticket purchase is strongly encouraged due to availability.
Click here to access all the details about our health & safety protocol.
- Pick a day and buy tickets online.
- Check health & safety guidelines for compliance.
- Arrive 10 minutes before your check in time slot at Convergence Station
- Gather your group and tickets
- Join the check-in queue
- All bags will go through additional security and backpacks, purses, and bags larger than 8” x 8” will not be allowed in the exhibit. You may check your bag after security for a nominal fee.
See below for a full list of prohibited items.
For each order placed, you can purchase up to 14 tickets. If your group consists of 15 or more people, visit our Group Sales page for more information.
Reschedule your tickets up to one hour before your entry time by clicking the 'Change your visit Time!' button in your ticket order email, then select a new, available date/time. Can't find the button? Scroll to the bottom of your ticket email and click 'View Tickets Online'. The 'Change your visit Time!' button will be visible online.
There’s no change fee to modify, but an additional cost applies for dates with higher ticket prices, or to change to a different ticket type. No refund or credit is given for changes from dates with higher prices to dates with lower prices.
Tickets are nonrefundable and nontransferable. Please contact denverhelp@meowwolf.com for assistance.
There is no time limit. Once you're inside the exhibit, you are free to explore at your own pace. We have a strict no re-entry policy, so once you leave Convergence Station, you will not be allowed back in.
If you are more than 15 minutes late for your check in time, you’ll need to talk with a Convergence Station team member to see if we can still accommodate you. If arriving late, you may have an additional wait until a new timed entry slot is available.
For best results we recommend you arrive 10 minutes before your ticketed time slot.
No, you must have a ticket in order to enter Convergence Station and may not enter prior to purchasing a ticket and completing the check in process. Early entry will not be permitted, including the use of restrooms. No restrooms are available outside.
Yes! However, checking in will be quicker for everyone if you have your QR code ready to be scanned via smartphone or printed ticket. Smartphone tickets may be screenshot in advance in case of connectivity issues at entry.
Timed Ticketing allows you to purchase tickets online for entry to Convergence Station at a specific time. Time slots are made available every 20 minutes. When purchasing your ticket(s) online, you can select from any check-in time that is not sold out*. Hours of operation are variable, please check our website for current information.
*Note: To limit capacity and provide the best experience for every guest we sell a set number of tickets for each time slot.
Please reach out to denverhelp@meowwolf.com. There’s no change fee to modify, but an additional cost applies for dates with higher ticket prices, or to change to a different ticket type. No refund or credit is given for changes from dates with higher prices to dates with lower prices.
Tickets are nonrefundable and nontransferable.
Yes, we will have a box office on site where you are welcome to purchase your tickets. However, we always encourage you to purchase in advance to guarantee availability. We do not sell tickets over the phone. If you need assistance please contact us at denverhelp@meowwolf.com or call (720) 792-1200.
Yes. If you are planning a visit and think members of your group might be arriving at different times, we suggest ordering your tickets separately.
Please speak to a Convergence Station team member if you need any ADA or medical accommodations.
Yes, our line queues are outside. Our operations remain the same, rain or shine. Please plan accordingly for the possibility of inclement weather.
Yes! This is why we recommend purchasing your tickets as far in advance as possible. Once you have purchased tickets for your chosen time slot you will be guaranteed entry.
Some exhibit spaces may be temporarily closed or modified.
Convergence Station is Meow Wolf’s third permanent installation located in Denver, CO. Convergence Station is an immersive storytelling experience. You are encouraged to interact with the art as well as read and watch pieces within the exhibition to understand the hidden narrative of the space.
No. House of Eternal Return is in Santa Fe, NM and Omega Mart is in Las Vegas, NV.
Guests usually spend 1-½ to 2 hours in the exhibit on their first visit.
You can find our most up-to-date hours here.
Convergence Station is a permanent exhibition, but things might change between visits. We often make additions, do upgrades and invite artists to create new rooms in the exhibit.
It is appropriate for all ages. The exhibit is not intended to be scary, but there may be parts of the exhibit that some kids might not like.
Some guests might feel overstimulated or overwhelmed while inside the exhibit. Sensory bags are available at coat/bag check. Children or those with sensory issues might also benefit from having earplugs or noise canceling headphones. If needed, you can always take a break in our cafe area then reenter the exhibit. Please speak to one of our Convergence Station team members for assistance.
We don’t have maps, as we want guests to explore and discover the exhibit in their own unique ways.
If you are interested in visiting with a group, please click here.
Water stations and restrooms can be located on every floor of the exhibition. If you need assistance finding a water station or a restroom, ask one of the residents of our converged worlds or a member of our Security team.
We have a casual cafe, HELLOFOOD, on-site and eating and drinking is only permitted in this area. No outside food or beverage is permitted, however, you are encouraged to bring in emptied water bottles that can be filled at one of our water stations.
Yes, however, for safety reasons masks and costumes that obscure your entire face are not permitted inside the exhibition.
Anyone under 18 must be accompanied by an adult.
For the safety of our staff, guests and to keep the exhibit clean, the following items are not allowed in the building.
- Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc.
- Outside food, beverages or alcohol
- Gum
- Flasks and containers
- Vape pens or electric cigarettes
- Cigarettes, cigars, or pipes
- Illegal drugs
- Marijuana / Cannabis
- Markers, stickers or spray paint
- Strollers
- Backpacks, purses, and bags larger than 8” x 8”
- Skateboards
- Heelys shoes
- Cameras with removable lenses or professional recording equipment
- Lighters
- Laptop computers or tablets
- GoPros and other professional-grade photography equipment.
- Umbrellas
- Selfie Sticks
- Any live animal that is not a service animal*
- Costumes with masks that obscure your entire face
- Any item that challenges public safety per our Security Manager.
Guests are subject to search upon entry.
No vaping or smoking allowed inside the building or exhibit
*Service animals that are trained to assist an individual, in accordance with the ADA guidelines, are permitted inside Convergence Station. Pets and Emotional Support Animals are not allowed inside.
Yes, take as many as you like - with or without flash! Photos and media taken inside of Convergence Station are permitted for personal use only. The display or sale of any such media is strictly prohibited.
If you want to rent Meow Wolf for a photo or film shoot, please email denverpr@meowwolf.com.
Yes we do! Please check with a Convergence Station team member at the Info Booth before you leave. After your visit, fill out the form on our Contact Page under the Denver tab and let us know what you lost.
Yes, our exhibition is ADA accessible and navigable by crutches, walkers, wheelchairs or scooters, but some areas may require additional navigational guidance from our staff (they are here to help). There is almost always more than one way to access an area, so do not be deterred! We do have elevators to reach the upper floors.
Please see a Convergence Station team member or look for signage near areas that may contain flashing lights.
You do not need to coordinate any ADA accommodations with staff prior to your arrival - just know that we are here to help however we can. Check with our box office for more information on low sensory days.
Meow Wolf Denver has created a groundbreaking two-hour Audio Description Tour, Highlights of the Convergence. Learn more here!
Please contact denverhelp@meowwolf.com if you have any other questions or click here to see more info about accessibility.
Main parking is at Meow Wolf’s entrance, 1338 1st St, Denver. Limited parking is available for a $10 daily rate on a first come, first served basis (except on NFL game days, when there is NO PARKING on site).
DO NOT leave animals unattended in your vehicle or Animal Control will be contacted.
Parking is NOT offered for:
- RVs, trailers, spacecraft, other oversized vehicles.
- NO overnight parking allowed.
Please note: all parking lots in the area are paid parking lots so please plan accordingly.
More parking details here.
Convergence Station is a unique place for a wedding, cocktail soirée or 100th birthday. If you are interested in a private rental, fill out our form here.
Yes, Convergence Station offers discounts for children, seniors, military personnel and Colorado residents. Please be prepared to show valid ID for Colorado residency and senior/military status.
We occasionally run other promotions, which you can find out about by signing up for our mailing list or following us on social media.
We do not offer or honor discounts from websites like slickdeals.net, discounts.com, retailmenot.com, etc.
Yes. Please refer to the City of Denver light rail and bus route for more information. Or check out this Denver bike map for routes.
No. Please leave all strollers, luggage, backpacks, bulky coats (weather permitting) and other large items in your vehicle. Meow Wolf is not responsible for lost or stolen items. We do have a bag/luggage check for a nominal fee, coat check is free.
No Way. We are dedicated to providing a harassment-free experience for all staff and guests at Convergence Station, regardless of gender and gender identity, sexual orientation, ethnicity, nationality, race, age, religion, disability, neurodiversity, physical appearance, or other protected category.
You will be denied entry or ejected for the following reasons:
- If you possess or use illegal drugs.
- If you appear intoxicated.
- If you try to sneak in restricted items.
- If you use taunting, abusive, or disruptive language with staff or other guests.
- If you use obscene or offensive gestures with staff or other guests.
- If you are wearing clothing items or displaying tattoos with threatening or offensive words, imagery or symbolism.
- If you make others uncomfortable with unwelcome sexual attention or engage inappropriate physical contact.
- If you fight, throw objects or engage in horseplay.
- If you destroy or steal Meow Wolf property.
Our staff have been trained to intervene where necessary to help ensure everyone visiting Convergence Station has a safe and positive experience. Guests are encouraged to report any inappropriate behavior to the nearest team member, security guard, or manager. We reserve the right to refuse service to anyone.
Click here to access all the details about our health & safety plan.
Meow Wolf is committed to a safe experience for all of our exhibitions.
Please see our health and safety protocols for specific information about our Santa Fe Las Vegas, and Denver venues.
- Denver Health & Safety Protocol
- Santa Fe Health & Safety Protocol
- Las Vegas Health & Safety Protocol
Meow Wolf has a strict no refund policy for event tickets. However, If you purchased a ticket for an event that was cancelled by the artist or another act of god (COVID-19, hurricane, flood, earthquake, rift in the multiverse, etc.) you will be issued a refund automatically.
No, we don’t accept vertical IDs from New Mexico.
Yes. Children under 15 can attend a show if they are accompanied by their parent or guardian. All children must have a ticket.
If you purchased your tickets through a different person or company (craigslist, stubhub, vivid seats, some random guy named Greg, etc) the ticket might be illegitimate. We can only guarantee entry if you purchased your tickets directly from Meow Wolf. Illegitimate tickets will not be accepted at the door and you will need to contact the person/company you bought the tickets from.
A ticket confirmation will be emailed to you. If the ticket hasn’t appeared in your email’s inbox, please check your spam folder.If the transaction has appeared on your credit/debit card, you’ve probably successfully purchased a ticket. Email us and we’ll look your ticket up.
No, all advance ticket purchases must be done online.
Yes, simply transfer your ticket to another person by printing the ticket and giving the physical print out to them or emailing it to them. Just know that the QR code associated with your order will only check in the specific number of tickets you purchased on that order.
For most events, the exhibit is open until 8pm. Check the ticketing page for your specific show to see how long it will be open.
Yes, non-professional, non-commercial personal photography is permitted though not encouraged. You cannot bring a camera with removable lenses or professional recording equipment.
The venue is standing room only unless it’s specified that the show is seated. However, if you need a chair because of any ADA or medical accommodations please check in with the front desk when arriving so accommodations can be made.
For everyone's comfort and safety, you will need to leave the following items in your car or secure them in a locker.
- Backpacks and oversized bags
- Laptops or Tablets
- Oversized coats
- Umbrellas
- Luggage
- Strollers
- Skateboards
- Professional recording equipment
You must leave the following items at home! They are not allowed in the building and will be confiscated:
- Outside food or beverages (unless medically necessary)
- Alcohol and Illegal drugs
- Markers, stickers or spray paint
- Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc.
- Any item that challenges public safety per our Security Manager
All guests are subject to search upon entry and prohibited items are subject to change.
No. Individuals under 21 cannot attend 21+ shows.
Yes, we accept vertical IDs from outside of New Mexico.
You must present your ID at all 21+ shows upon entry. No ID, no entry.
If you are having issues with purchasing tickets or an event, please contact us at: events@meowwolf.com.
No, once the advance tickets have sold out, there will be no more tickets available for purchase. We do not hold back tickets to sell at the door.
Yes, we ask you to either print your ticket or bring in your ticket via a mobile device. If your ticket has been misplaced or lost, bring your ID so that we can look it up.
If you are not arriving together, each person going to the show will need to have the QR code associated with the order. This will allow them to check in individually. We do not have a will call and cannot hold a ticket for your buddy.
Only certain shows include exhibit entrance. Please see the specific ticket’s page for more details. If exhibit access is included with your ticket, you may enter the exhibit at the time of doors.
Please leave all restricted items (link), bags larger than 8” x 8”, bulky coats and other large items in your vehicle. If you are unable to leave them in a vehicle there are token operated lockers available in the lobby. Meow Wolf is not responsible for lost or stolen items.
No, we do not allow re-entry for shows.
Unfortunately, due to high demand, we are not accepting unsolicited booking requests.
No Way. We are dedicated to providing a harassment-free experience for all staff and guests at Meow Wolf Santa Fe, regardless of gender and gender identity, sexual orientation, ethnicity, nationality, race, age, religion, disability, neurodiversity, physical appearance, or other protected category.
You will be denied entry or ejected for the following reasons:
- If you possess or use illegal drugs.
- If you appear intoxicated.
- If you try to sneak in restricted items.
- If you use taunting, abusive, or disruptive language with staff or other guests.
- If you use obscene or offensive gestures with staff or other guests.
- If you are wearing clothing items or displaying tattoos with threatening or offensive words, imagery or symbolism.
- If you make others uncomfortable with unwelcome sexual attention or engage inappropriate physical contact.
- If you fight, throw objects or engage in horseplay.
- If you destroy or steal Meow Wolf property.
Our staff have been trained to intervene where necessary to help ensure everyone has a safe and positive experience. Guests are encouraged to report any inappropriate behavior to the nearest team member, security guard, or manager. We reserve the right to refuse service to anyone.
No. No one under the age of 18 is allowed into the event without a parent or legal guardian.
In an effort to keep our portal safer, we require masks and proof of vaccination during our concerts and events.
- All guests must be fully vaccinated (considered to be two weeks after a second Pfizer or Moderna dose or two weeks after a single Johnson & Johnson dose).
- All guests must show proof of vaccination by bringing their vaccination card or a photo of their vaccination card. For those who cannot get vaccinated, we will also accept negative test results from a rapid COVID test taken within 6 hours of showtime or a PCR COVID test taken within 48 hours of showtime.
For more details check out our Health & Sanitation Info.
Meow Wolf has a strict no refund policy for event tickets. However, if you purchased a ticket for an event that was cancelled by the artist or an act of god (COVID-19, hurricane, flood, earthquake, rift in the multiverse, etc.) you will be issued a refund automatically.
No, it does not. Exhibit tickets must be purchased separately and are based on availability. Visit our Admission Tickets page for exhibit hours, availability and pricing.
Doors open 1 hour prior to show start time.
No, all advance ticket sales must take place online.
We have a strict no re-entry policy. Once you leave Convergence Station you will not be allowed back in.
Yes! Beer and wine are available at HELLOFOOD. Beer, wine, mixed drinks and specialty cocktails are available at bars located near The Perplexiplex entrance.
Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico that creates immersive and interactive experiences. Convergence Station is Meow Wolf’s art exhibition in Denver, CO. The Perplexiplex is the event venue located within Convergence Station.
Yes. Coats are free to check; small bags and items are $3, oversized items are $10. Coat check stays open for 30 minutes after the conclusion of an event.
For most ticketed concerts a designated, fenced outdoor smoking area will be available. Absolutely no smoking or vaping is allowed inside the facility. Only ticketed event attendees will have access to the smoking area. General exhibit attendees are not permitted to bring in cigarettes, vapes or lighters.
Be prepared with your current COVID policy requirement items and your valid ID. All entrants and their bags are subject to search and a metal detector scan.
For the safety of our staff and guests the following items are not allowed in the building:
- Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc.
- Outside food, beverages or alcohol
- Gum
- Flasks and containers
- Illegal drugs
- Marijuana / Cannabis
- Markers, stickers or spray paint
- Strollers
- Backpacks, purses, and bags larger than 8” x 8”
- Skateboards
- Heelys shoes
- Cameras with removable lenses or professional recording equipment
- Laptop computers or tablets
- GoPros and other professional-grade photography equipment.
- Umbrellas
- Selfie Sticks
- Any live animal that is not a service animal*
- Costumes with masks that obscure your entire face
- Any item that challenges public safety per our Security Manager.
*Service animals that are trained to assist an individual, in accordance with the ADA guidelines, are permitted inside Convergence Station. Pets and Emotional Support Animals are not allowed inside.
Cameras with removable lenses are NOT permitted. Other cameras and cell phones will be permitted to take photos unless otherwise noted on the specific event page.
This will vary by show; please read the event description closely and note that for All Ages shows, anyone 16 years & under must be accompanied by a parent or guardian.
Meow Wolf is unable to verify or guarantee the authenticity of tickets that were not purchased directly through our ticketing link on our website. For this reason, we do not recommend purchasing tickets from third-party resellers. If a ticket is purchased through a third-party reseller, Meow Wolf is not responsible for any fraudulent activity and will not honor invalid tickets.
Please email events@mewowolf.com so we can arrange appropriate accommodations.
Fill out our inquiry form, and a team member will be in touch!
Email your question to events@meowwolf.com.
