Health Safety and Sanitation
MEOW WOLF SANTA FE HEALTH & SAFETY PROTOCOL
Meow Wolf reiterated its commitment to public health and the well-being of its visitors, staff, and the surrounding community, and has updated its vaccination policy and mask mandates for all guests.
Meow Wolf is continuing to monitor the situation in New Mexico and make adjustments to help ensure the safety of the community.
Exhibit Visitor COVID-19 Policy
- Guests are encouraged but not required to wear masks during their visit to the exhibition.
- Our COVID protocols may change without prior notice in response to the evolving public health situation.
- Temperature and Mask Checks
Team members will conduct non-invasive temperature checks utilizing thermal cameras in the vestibule. All guests over the age of 8 will be screened. Anyone displaying a temperature over 100.4°F (38ºC) will be taken to a private area for a secondary temporal temperature screening. Guests confirmed to have a temperature over 100.4°F (38ºC) will not be allowed entry, along with their entire party, to the property and will be directed towards appropriate medical care (urgent care or hospital recommendations should be on hand). Guest denied entry will be issued a refund. Guests who pass the health screening will receive a wristband and be directed to the lobby. Note: All guests must wear face coverings that cover their nose and mouth at all times.
Concert & Special Event Visitor COVID-19 Policy
Meow Wolf Santa Fe is committed to the health and well-being of its visitors, staff and surrounding community. In light of the latest public health updates, we have relaxed our policies on mask and vaccine requirements for ticketed events. We will continue to monitor current data and may reverse policies at any time based on transmission rates, variant development and any mandates by federal, state or local government agencies.
- Masks are no longer required, but strongly encouraged for concerts and events at House of Eternal Return.
- Artists may require proof of vaccination or a negative test on a show-by-show basis. Please continue to check specific event pages and ticket-related communications for up-to-date information.
- If you have any questions about our COVID policy, please email [email protected]
Cleaning and Sanitation
We are also committed to maintaining a high standard of cleanliness and sanitation. Meow Wolf uses cleaning products and protocols which meet EPA’s criteria for use against COVID-19 and are approved for use and effective against viruses, bacteria, and other airborne and bloodborne pathogens. We are working with our vendors, distribution partners, and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE. The frequency of cleaning and sanitizing has been increased in the exhibit with an emphasis on frequent contact surfaces. Our HVAC systems have been upgraded with MERV13 filters, and we have increased the fresh air exchange. Hand sanitizer or self serve disinfecting wipes will be placed near some high touch areas.
Prior To Your Visit
Meow Wolf asks for your help in preventing the spread of COVID-19. They request that visitors postpone their visit to Meow Wolf Santa Fe and House of Eternal Return if they are feeling ill, are experiencing respiratory problems, have a fever, or have recently traveled to an area with a large number of reported cases of the virus. Additionally, in preparing for a visit, please wash your hands for at least 20 seconds, and avoid touching your nose, mouth, and eyes.
The above protocols will be in effect for the foreseeable future for Meow Wolf Santa Fe and any additional changes will be communicated on Meow Wolf’s website, social media channels, email and via press releases to local media.
